Frequently Asked Questions
Everything you need to know about shopping with Beautiful Earth Boutique.
What materials are used in your jewelry?
We pride ourselves on using high-quality materials including 925 sterling silver, 18k gold plating, and ethically sourced gemstones. All our pieces are nickel-free and hypoallergenic to ensure comfort for sensitive skin.
How long will it take to receive my order?
Orders are typically processed within 1-2 business days. Standard shipping within the US takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund or exchange. Please note that earrings are non-returnable for hygiene reasons.
How should I care for my jewelry?
To maintain the shine of your pieces, avoid contact with water, perfumes, and lotions. Store your jewelry in a cool, dry place, preferably in the pouch provided, and clean gently with a soft microfiber cloth.
Do you offer international shipping?
Yes, Beautiful Earth Boutique ships worldwide! Shipping costs and delivery times vary by country and will be calculated at checkout. Please be aware that customs duties may apply depending on your local regulations.
Is my payment information secure?
Absolutely. Our store uses industry-standard SSL encryption to protect your personal and payment details. We accept all major credit cards, PayPal, and Apple Pay for a secure checkout experience.